Shipping policy

Shipping Policy

🚚 Processing & Handling Time

All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once your order is dispatched, you will receive a tracking number via email or SMS.

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📦 Domestic Shipping (Australia)

We offer standard and express shipping options across Australia.

Note: Delivery times may vary depending on your location and external courier delays.

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🌍 International Shipping

We currently ship to select international destinations. Shipping costs and delivery timeframes will be calculated at checkout based on your location.

• Any customs, duties, or taxes are the responsibility of the customer.

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💸 Shipping Rates

• Shipping costs are calculated at checkout based on order weight, destination, and selected service.

• Free shipping may be offered on qualifying orders or promotional events (see banner/offers).

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🔄 Delivery Issues

If your order hasn’t arrived within the estimated timeframe:

• Please check your tracking link first

• Then contact us at info@safetyshark.au

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📍 Local Delivery / Pickup (Optional)

We offer local delivery in the Cairns region and warehouse pickup (by appointment only). Select your preferred option at checkout.